Science & Technology

SSC Satisfaction Report: Unlocking Student Perspectives

By Roi Edan Victoria

September 21, 2023

With the SipatLawin Miting de Avance on the horizon and the student government election period approaching its conclusion, it is now an opportune moment to unveil the ratings and insights garnered from the student body regarding the performance of the outgoing Supreme Student Council (SSC). The SSC's primary purpose was to serve as a representative entity for the student community, advocating for their needs and interests within the school community. A survey was administered among our high school students to obtain a comprehensive understanding of student satisfaction and collect valuable data. In the forthcoming article, the survey findings will be presented and engaged in a thoughtful discussion of their implications, realizing the outlook of the student body.

The survey compiled data from a cohort of 136 participants, encompassing junior high school and senior high school students, who were invited to respond to the forms shared on The Escolarian Facebook page. Notably, our senior high school body comprises 295 students returning for another academic year. 

Administered via Microsoft Forms, the survey was designed with the primary objective of gauging student satisfaction with the performance of the outgoing SSC. To achieve this objective, the questionnaire contained an array of inquiries, from overall satisfaction, transparency, leadership efficacy, responsiveness, and other pertinent topics.

Initially, the survey was skewed in one direction, revealing strong negative opinions. However, the ratings eventually balanced, revealing a mixed bag of responses, shedding light on the diverse experiences of the student body regarding their outgoing SSC.

Regarding leadership, 49.3% of the respondents expressed their view as "average." Notably, 88% of the responses fell within the median range. Additionally, several instances of high praise for the leadership indicated commendable aspects that deserve recognition. However, addressing some of the critical feedback is equally important. One respondent expressed concerns about a perceived "lack of leadership," while another noted a perceived slowness in handling notices and announcements.

Transparency emerged as an area of concern, with the survey's highest number of negative responses. 9.6% of respondents rated it "poor," and 20.6% marked it as "below average." This aspect garnered the most negative responses, highlighting the pressing need for improvements in this critical area. The respondents consistently underscored the expectation and desire for improved transparency in the coming school year. Many students described feeling uninformed or disconnected from the SSC's activities and decision-making processes, leading to a perceived lack of transparency.

The facet of event management garnered the most positive responses, with 38.9% of survey participants rating it above average or excellent. However, it should be mentioned that there is a notable 16.9% of respondents who rated the event management skills as "below average." 

Interestingly, event management emerged as the clear favorite among students in the textual responses, with 19% of feedback explicitly mentioning it. Additionally, 30% of respondents expressed their expectation for better event management in the coming academic year. 

The multifaceted nature of students' opinions further illustrates the diversity of perspectives within the school community. Some students expressed satisfaction, acknowledging the SSC's effectiveness in organizing events and keeping the school community well-organized, which was highly regarded. For instance, one respondent noted, "They are always present at school events to keep the audience or students organized, which is very good."

Conversely, some students desired more engaging and entertaining events, indicating room for improvement. Comments like "I kinda wish the events were more fun" and "The previous student council's event management was enjoyable but also tiring" highlight how much different a student's experience compares to another.

Several students claimed in their responses that the SSC was difficult to contact and unresponsive, "for me, majority or some of the officers from the last SSC are like invisible or no appearances." In addition to concerns about responsiveness, a significant number of students perceived the SSC as somewhat elusive. Specifically, there was a sentiment that the SSC appeared to be like "ghosts," only making their presence known during events that they managed.

These findings prompt us to contemplate the role and effectiveness of our SSC. While high satisfaction levels in certain areas suggest that the council has positively impacted, the areas for improvement must be addressed. There should be a consistent engagement and visibility of the student government in the day-to-day affairs of the school community.

Overall, the outgoing SSC did a decent job. They received balanced ratings, having the data not skewed in either direction. There are some things they did right and some that needed to be improved. Some students felt their presence, while some regarded them as ghosts.

The student body has spoken, and their voices matter. The satisfaction levels revealed in this survey emphasize the crucial role of the SSC in our school community. By heeding the recommendations and addressing areas of concern, the incoming Supreme Student Government (SSG) can positively impact and enhance student satisfaction.

In the end, a well-functioning student government not only represents students but empowers them to positively shape their education expressively. As we look forward to the incoming roster, let us hope for a dynamic and responsive SSG that continues to champion the voice of the students.